Account Questions
Do I need an account to order?
No, you do not need an account to place an order. We offer two easy ways to order:
Ordering With an Account (Recommended)
Creating an account is optional, but it provides several helpful benefits:
- Track your current order status
- View and reprint past orders
- Print receipts anytime
- Save shipping addresses
- Enjoy faster checkout on future orders
- Keep numbered printed products in the correct sequence, such as tickets, invoices and forms
If you regularly place the same types of orders or need consistent numbering, we strongly recommend ordering with an account.
Ordering by Email, Chat or Mail
If you prefer not to place your order through our website:
- You can place your order by email, chat or mail
- We will create an account for you in the background so your order can be tracked properly
- You are not required to use or log in to that account unless you choose to
How do I create an account?
All you need to create an account is to provide your name and a valid email address.
Do I need a password?
We now use a one-time password (OTP) sent to your email instead of requiring a traditional password during sign-up. This helps verify your identity instantly while reducing the need to remember another password. It offers a higher level of security than traditional passwords while enabling faster account creation and immediate access.
How do I change my account email?
Here's how to have your account email changed:
- Click on "Account" or "Sign In" if not already signed in
- Click on "Account" > "Manage"
- Enter new email address
- Click "Save Email"
Can accounts be merged?
Yes, accounts can be merged. If someone from your company used to order products from you but no longer works there, we can merge the orders from the previous account into the new one.
We would need both email addresses used and preferably, for the domain names to match (ex: [email protected] and [email protected]).