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HomeKnowledge BaseProofsProof Questions
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Article ID48
Created On12/11/2008
Modified12/11/2008
Proof Questions
These are the most common questions on proofs:

- Why is my proof blurry / pixelated / ... ?

Proofs are compressed files of the original file used to print. The compression will result in a low resolution image which is sent to you to review the text and layout. It does not reflect the actual quality of the final print.

- How long will it take to get the final product now?

If you are ordering personalized products, it usually takes 3 more business days to print.
If you are ordering custom products, it usually takes 6 more business days to print.
If you are ordering full color products, it usually takes 5 more business days to print.

- How do I approve this proof?

You may approve the proof by emailing back, calling or faxing a proof approval.

- What if I would like to request changes?

Changes can be requested by emailing back, calling or faxing but keep in mind that it will be clearer for us if you email or fax. Taking changes over the phone, unless minor, are time-consuming and have not proven to be the most efficient manner to request changes. We certainly prefer if you email or fax your changes.

* Do keep in mind that the first two proofs are free but that we will charge you an additional $20 per proof if you add continuous changes which do not result from our mistakes.