Replacements

Under our guarantee, we will replace orders for many reasons:

- we made a typo
- we sent you the wrong product
- we did not send you your full order
- you made a mistake during the checkout and did not notice it in the order confirmation
- the order arrived damaged
- ...

Please note that replacements are only covered for order under $1500 so please do pay extra attention to your order confirmation when you order is over $1500.

Our goal is to make online printing easy, safe and efficient so we strive to make your experience with our store a pleasant one.

Replacements are processed as priority orders and shipped as soon as possible. Occasionally, we can overnight the replacement order to make up for unnecessary delays encountered on our part.

If, however, you do not care for a replacement for whatever reason, we can certainly refund the purchase price of your order.